Products
One group. Three governed surfaces.
Reply Intelligence Group builds, owns, and operates each surface end to end. ReplyOS runs revenue infrastructure for appointment-based healthcare. ReplyBench diagnoses enquiry leakage before capital is committed. DriftGuard locks AI behaviour in CI with honest failure diagnosis.
Product map
Revenue infrastructure — capture, respond, convert, attribute.
Revenue infrastructure
ReplyOS
Protect treatment revenue from first patient contact.
A UK-first vertical SaaS that identifies, governs and recovers dormant commercial opportunity across enquiry, booking and follow-up channels. Built dental-first, extending across aesthetics, optometry and physiotherapy.
- Omnichannel inbound: SMS, WhatsApp, Instagram, Facebook, email and web forms
- AI-assisted response with operator-grade controls and human handoff
- Booking conversion flows inside conversations with full attribution
- Revenue command centre: pipeline visibility, capture rate, enquiry-to-revenue chain
- Plan tiers: Core, Pro and Scale — essential infrastructure to advanced reporting
- 09:14SMSinbound.received
- 09:14Systemattribution.linked
- 09:18Bookingslot.confirmed+£124
- 09:18Revenuerecordedpipeline
Enquiry leakage diagnostic
ReplyBench
Find out if competitors are winning enquiries you already paid for.
ReplyBench scores your enquiry journey, follow-up readiness, and competitor positioning — then estimates where revenue may be leaking before it reaches your diary. Not an SEO audit: it measures how you handle the enquiries you already get.
- Scores six leakage dimensions into one ReplyBench Score
- Indicative revenue-at-risk estimate from your inputs
- Automated recommendations and shareable report link
- Pairs with ReplyOS: diagnose first, then fix enquiry handling at scale
ReplyBench dimensions · indicative
Illustrative scores — run a free snapshot at replybench.co.uk for your practice.
AI regression locks
DriftGuard
Regression locks + honest failure diagnosis for AI/LLM features.
Define behavioural invariants (locks) for your AI features. When a code or prompt change makes one fail, DriftGuard tells you what likely broke it, how confident it is — and refuses to fake confidence it does not have — then hands your coding agent a ready-to-run repair prompt.
- Most AI-eval tools focus on detection. DriftGuard's distinctive half is diagnosis + repair, deliberately honest about certainty.
- Confidence is earned, not guessed — a three-tier honesty cap tied to available evidence.
- Repair prompts are mode-gated: suggest_patch (high), minimal_fix (medium), investigate_first (low).