Find where AI pays in your business, and in what order
Two weeks to find where AI is worth doing in your business, and where it is not. We map how the work really runs, rank the opportunities by value and risk, check your data and systems are ready, and give you a costed 90-day plan you can act on with us or anyone else.
Service 05
No 17040048
Programme
From £4,500
Two weeks, fixed quote
The fee is credited in full against a build started with us within 90 days. If AI is not the right answer for a process, the report says so.
Who it is for
- Businesses that know AI matters but are not sure where to start or what it would be worth.
- Leadership teams choosing between several AI ideas and suppliers.
- Companies that have tried a pilot that went nowhere and want a clearer plan.
What the work covers
How the work really runs
We start with the people who do the work, not the process chart. In week one we sit with them, watch the real tasks and follow an enquiry, an order or a case from start to finish. That shows where time is lost to retyping, chasing, waiting for a reply or checking someone else's work. It also shows the exceptions and judgement calls that a tidy diagram leaves out. Those details decide whether AI can help at all, so we record them plainly and check our reading back with the team before we rank anything.
Ranking by value and risk
Every opportunity is scored on the same terms: what it is likely to be worth, what it would take to build, what data it needs and what happens if it gets something wrong. A task that saves a few minutes but touches customer money ranks very differently from one that drafts internal notes. We show the assumptions behind each estimate so your team can challenge them. The point is a shortlist you can defend to your board, with the reasons written down, rather than a list of ideas that all sound promising.
Data and systems readiness
Most AI projects stall on data, not models. We look at where the information each use case needs actually lives, how clean and complete it is, who owns it and whether your systems can be connected safely. That might mean a CRM with inconsistent fields, a shared inbox with no structure, or a practice management system with a limited interface. Where something is not ready, the report says what would need to change first and roughly what that costs, so the roadmap does not assume work nobody has budgeted for.
Current AI use and data protection
Staff often use AI tools already, sometimes without anyone deciding they should. We list what is in use, what data goes into it and which supplier terms apply. We then set out the questions your adviser will want answered under UK GDPR as amended by the Data (Use and Access) Act 2025, such as lawful basis, automated decision-making and where data is processed. We do not give legal advice. We prepare the material so your adviser can give it quickly, and so the roadmap does not recommend anything that creates a problem you only find later.
A costed 90-day plan
The roadmap turns the ranking into an order of work. It names the first project, why it comes first, what it should cost, how long it should take and what you would measure to know it worked. Later items are sequenced around the readiness work they depend on. Each item is described clearly enough that another supplier or your own team could quote for it. We present it to your leadership team so the decision is made with the evidence in the room, and questions are answered by the person who did the work.
What the diagnostic produces
These are illustrations of the kind of work, not client results.
Where the time goes
Interviews and a walk through the real work show the repetitive tasks, hand-offs and delays worth tackling. Example only.
Use cases ranked by value and risk
Five to eight opportunities, each with the likely value, the effort, the data needed and what could go wrong. Example only.
A plan you can act on
A 90-day plan with costs, an order to do things in, and what to measure, so the first project is the right one. Example only.
What you get
We look at the tools and suppliers you already use first. Recommendations are not tied to any vendor, and we say plainly when existing software already does the job.
- 01A map of how the work runs today, from interviews with the people who do it.
- 02Five to eight AI use cases ranked by value, effort and risk.
- 03A readiness check of your data, systems and tools.
- 04A review of your current AI use and data protection posture, prepared for your legal adviser.
- 05A costed 90-day roadmap and a written report.
- 06A presentation of the findings to your leadership team.
What changes
- A shortlist of AI opportunities your leadership team has seen ranked on the same terms.
- A clear first project, with its cost, its data needs and what success would look like.
- An honest view of where AI is not the right answer and what to do instead.
- Data protection questions written down for your adviser before any build starts.
- A plan specific enough to take to us, another supplier or your own team.
How it runs
- A 20-minute fit call, then a fixed quote and the interviews booked.
- Week one on site or by video: interviews, process walkthroughs and a look at the systems.
- Week two: analysis, with a short mid-point check-in to test early findings.
- A written report and costed roadmap, presented to your leadership team.
- Led throughout by Paul Redman, who scopes the work and does the analysis.
What you supply
- A sponsor in the leadership team and access to the people who do the work.
- Access to the main systems, or a walkthrough of them.
- Any previous AI pilots, plans or supplier proposals.
Limits
- A diagnostic recommends; it does not build. Builds are quoted separately, with the fee credited if you go ahead within 90 days.
- Not legal advice. We prepare the data protection material your adviser needs.
- Value estimates are estimates, stated with their assumptions, not promises.
How it works
- 01
Scope
A 20-minute fit call, then a fixed quote and the interviews booked.
- 02
Discover
Week one: interviews, process walkthroughs and a look at the systems.
- 03
Analyse
Week two: use cases ranked, readiness checked, roadmap costed.
- 04
Present
The report and roadmap presented to your leadership team.
Why it starts here
Evidence from our own work
Most failed AI projects we write about started with the wrong problem or skipped the controls. The diagnostic exists so your first project is the one worth doing. Our proof is our own products and published case studies, not client results.
Read the case studiesWhere it fits
A workshop often comes first to build shared understanding; the roadmap then points to the right first build, with the fee credited if it is with us within 90 days.
Questions before you start
How much does an AI diagnostic cost?
From £4,500 over two weeks, as a fixed quote. The fee is credited in full against a build started with us within 90 days.
What do we get at the end?
A written report with five to eight ranked use cases, a readiness check of your data and systems, a costed 90-day roadmap, and a presentation to your leadership team.
What if AI is not the answer?
Then the report says so. Sometimes existing software or a process change is the better fix.
Do we have to build with you afterwards?
No. The roadmap is yours to act on with us, another supplier or your own team.
What is the next step?
Tell us about your business and what you hope AI could do in the contact form. We arrange a 20-minute call and send a fixed quote.
How much of our team's time does a diagnostic take?
Usually a few hours per person interviewed, mostly in the first week. We need a sponsor available for short check-ins and the people who do the work for an interview and a walkthrough each. Week two needs little of your time until the presentation.
Can the diagnostic cover just one department?
Yes. Many businesses start with the area where the pressure is greatest, such as enquiries, operations or finance. We agree the scope in the fixed quote, and the report notes anything we saw outside it that is worth a later look.
Will you recommend your own products?
Only where they genuinely fit, and we say so openly when we do. Recommendations are not tied to any vendor, and the report often points to software you already own or to a process change that needs no AI at all.
Tell us what needs to work better.
Describe the process and the tools involved. If it looks like a fit we will arrange a 20-minute call.