Answers
What is Reply Intelligence Group?
Reply Intelligence Group Ltd is a UK private limited company (No. 17040048), incorporated on 18 February 2026 and registered in England and Wales. It is the parent company of ReplyScore, ReplyBench and ReplyOS — and of the engineering products DriftGuard and Weft. Founder and director: Paul Redman.
Updated 30 August 2026
What the company does
Reply Intelligence Group builds software for appointment-based healthcare businesses, starting with UK dental and aesthetics practices. The commercial products cover three jobs: whether AI engines recommend a practice (ReplyScore), what happens after an enquiry arrives (ReplyBench), and the operating system that captures, replies, books and attributes that demand (ReplyOS).
DriftGuard and Weft are the engineering layers those products rest on. DriftGuard binds an agent's attestation to a hash of the artifact it actually read, so unverified clearance verdicts cannot ship. Weft is a generative UI runtime with a closed, schema-validated component catalogue.
Legal facts
Reply Intelligence Group Ltd is a private limited company, company number 17040048, registered in England & Wales. The registered office is Flat 14, 2 Stewart Court, Colnhurst Road, Watford, WD17 4BW.
The company is independent. It is not the US Salesforce firm that trades as Reply Intelligence at replyintelligence.com. ReplyOS at replyos.co.uk is also not the X-engagement product at reply-os.com.
How the products fit together
ReplyScore answers: does AI recommend this practice? ReplyBench answers: what happens after someone gets in touch, and what is that costing? ReplyOS is the infrastructure that fixes both — unified enquiry capture across WhatsApp, SMS, email, web chat, Instagram and Facebook, with attribution from first message to booked treatment.
Each product has its own domain and pricing. This site is the parent company record: who owns the products, where the company is registered, and how to contact us.
Questions
Short answers
Is Reply Intelligence Group the same as ReplyOS?
No. Reply Intelligence Group Ltd is the parent company. ReplyOS is one of its products, at replyos.co.uk. The group also owns ReplyScore, ReplyBench, DriftGuard and Weft.